Vollzeit Technical Writer (m/f)
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Jobbeschreibung
cleverbridge is a full-service e-commerce provider for companies that sell software and SaaS. Its flexible cloud-based platform and unrivaled service drive the performance of B2C and B2B businesses around the world, enabling the implementation, management and optimization of clients’ global online sales and marketing initiatives. Drawing from years of experience and expertise, cleverbridge provides a customized, multi-channel e-business solution in record time. More than 300 international corporations like Acronis, Avira, Dell, Malwarebytes and Parallels count on cleverbridge to support their traditional, SaaS and subscription-based e-commerce needs. We offer a challenging and interesting position with extensive responsibilities in a dynamic and fast-growing company. For our headquarters in Cologne we are seeking a full-time
Technical Writer (m/f)
Responsibilities:
We are seeking a technical writer with a high technical aptitude to write, maintain, and publish technical guides, such as API documentation, and user documentation in English for users of a proprietary e-commerce platform. As part of the technical writing team, you will work with software developers, product managers, and other subject matter experts to fully understand features. You will also help to identify content needs and knowledge gaps. You will oversee, maintain, and implement content updates to ensure relevance and accuracy.
Qualifications:
- 3+ years of experience in technical writing
- Experience in software documentation
- Native-level English speaker
- University degree or equivalent
- Self-motivated with the ability to work independently and complete tasks/assignments within given due date
- Strong technical understanding, and ability to formulate technical facts clearly and understandably
- Knowledge of XML, HTML, and SQL a plus
- Good knowledge of XML content management systems (ideally MadCap Flare)
- Knowledge of graphics software (Photoshop, Paint Shop Pro) and screen capture software (SnagIt, etc.) a plus
What we offer:
We offer an exciting and professional working environment in the heart of Cologne. You will find that we are an open and dynamic team with innovative and highly experienced e-commerce experts. Bring not only your experience, but also your enthusiasm and your creativity. We share not only our work but also the vision to be able to achieve more together! Follow us on Facebook, and find out what we can offer you in addition to a professional workplace.
How to Apply
We look forward to receiving your digital application via our career page. Please enter your cv, your cover letter with an indication of your salary expectations and your earliest possible starting date as well as available references. For any questions, please contact Ivana Toki? at 0221 222 45 257.
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