Vollzeit Technical Support (m/f/d)
NOTE: This job listing has expired and may no longer be relevant!
Jobbeschreibung
You Love:
- Analysing technical challenges with a logical mindset
- Helping customers to find technical & creative solutions to their problems
- Packaging tasks into tickets as input for our development teams
- Great product design and attention to detail
- Optimising workflows
You Have:
- Basic understanding of HTML/CSS, knowledge of Web Browsers are a plus
- A structured way of thinking & working
- The ability to communicate fluently in English and German
- An advanced understanding of how software is being developed
- Experience in working with Kanban and tickets in Jira or Jira-like tools
- Experience in effective communication, both with colleagues and customers
Your Tasks:
- Taking ownership of parts of our support process and enable scalability
- Reliability in providing a high quality output to our customers
- Prioritising tickets and solve them yourself whenever feasible
- Improving the support process between teams
- Working in a data driven manner
Your Perks:
- A fantastic team, flat hierarchies & lots of freedom to be a creator
- Flexible working hours incl. the option for home office
- Great events with a fun and enthusiastic team and trainers, massages, meditation
Subsidised gym memberships - A weekly lunch by our personal happiness manager
- Central in one of Munich’s top locations incl. a great office
Interested? We are looking forward to your application via Campusjäger!
Über das Unternehmen:
Wir sind eine Consent Management Platform (CMP), mit der Unternehmen die Einwilligung ihrer Nutzer über alle digitalen Kanäle wie Websites oder Apps einholen, verwalten und dokumentieren können. Dies erleichtert die Einhaltung aktueller und zukünftiger internationaler Datenschutzbestimmungen wie der DSGVO, ePrivacy und CCPA. Mit der Technologie von uns können Unternehmen ihre Prozesse datenschutz- und nutzerorientiert gestalten, um in Zukunft vertrauenswürdiger und damit langfristig wettbewerbsfähiger zu werden.
How to Apply
Jetzt bewerben. Ohne Anschreiben. In nur 2 Minuten: https://www.campusjaeger.de/s/S9NWw-technical-support-m-f-d
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