Vollzeit Technical Support Manager (f/m/d) IT/ Backend Development
NOTE: This job listing has expired and may no longer be relevant!
Jobbeschreibung
We are looking for a communicative, experienced and proactive technical support manager to join our fast-growing and diverse team. By joining us, you will make a passion for technology and have a direct impact on the lives of millions of travelers while helping to become the global leader in data-driven advertising for the entire travel industry.
What will you be responsible for?
- You will be responsible for all technical troubleshooting as well as the initial data quality during the onboarding process for our new native publishers and data partners
- You want to communicate with external stakeholders, like media agencies, advertising clients, and data partners in order to support them with tracking implementation
- You want to monitor the health of the existing publisher network. You identify any issues proactively and provide direction on how to make corrections to our internal teams and to our partners
- You are looking for help drive updates to the existing product suite to address the needs of advertisers, publishers and data partners, as well as to help drive internal efficiencies for the ad operations team
- You will be the “go to” person for 2nd level technical troubleshooting for our Ad Operations and Account Management teams
- You want to train the Ad Operations team to become highly efficient in all technical aspects of our ad server and 3rd party tracking technology;
What skills should you have?
- You have fun helping other team members solve their trickier technical problems. You love investigating root causes of issues!
- You understand the programmatic ecosystem you have worked on in a digital media environment before
- You have a drive and ability to conceptualize and implement processes
- You are a team player, and you thrive in an international environment where different opinions count
- You can speak, write and express yourself in English – our company’s working language – in a professional context
What can you expect from us?
As part of our team, you want to work in a highly motivated environment with flat hierarchies and short decision-making processes. You’ll have a lot of freedom to contribute your own ideas, implement them and work with a modern tech stack. We offer you:
- The opportunity to develop more efficient workflows and to foster technology improvements, and with this have an immediate impact on the business
- A fast-paced industry where you handle new problems every day
- An environment where you are encouraged to research, explore and try new ways of doing things;
- An open and dynamic start-up culture that supports great work-life balance
Interested? We are looking forward to your application via campus hunters
How to Apply
Jetzt bewerben. Ohne Anschreiben. In nur 2 Minuten: https://www.campusjaeger.de/s/Z7LyW-technical-support-manager-f-m-d-it-backend-development
No views yet