31 Mrz 2020
Vollzeit Success Engineer (m / f / d)
NOTE: This job listing has expired and may no longer be relevant!
Jobbeschreibung
If you are passionate about engineering and love helping others then join us as a Success Engineer (m/f/d) at our location in the center of Munich! Revolutionising an entire industry is exciting, but not easy. That’s why we need you! Become a part of our international team and let our enthusiasm infect you as we build the leading GDPR software solution!
#Your Responsibilities
- Handle technical escalations and support our customers through Email and Jira and occasionally join technical customer calls or workshops
- Enter and track bugs or feature requests in Jira
- Improve support processes and documentation
- Qualify bugs and fix them or escalate to our developers and work closely with them until resolution
- Develop and maintain tools to speed up the support process and debugging
#Your Skills
- Software engineering background (self taught or by education)
- Passionate about helping customers, very good communicator
- Attention for details and relentless in getting to the bottom of issues
- First hands-on experience with web technology (Javascript, HTML and CSS)
- Familiarity with browser debugging and different browsers
- Very good written and spoken German and English
- Bonus points: Past experience in tech support or customer success teams in a SaaS business
#Your Perks
- Flexible working hours & option of home office
- Do you have any ideas? Excellent! Self-responsibility, short decision-making processes and flat hierarchies give you the opportunity to drive your topics and to learn.
- You are looking for a power boost or compensation? We subsidise your gym membership. In addition, we regularly hire external trainers to offer you massages or meditation sessions
- Stay healthy: Serve yourself daily with fresh snacks and drinks and let yourself be surprised every Wednesday by a delicious lunch! For a sweet and cold refreshment the freezer is waiting for you ;)
- Regular team events
- Our office is less than minutes from Marienplatz
- The professional and personal training of all employees is important to us
Interested? We are looking forward to your application via Campusjäger!
How to Apply
Für die Bewerbung benötigst du kein Anschreiben. Du musst lediglich 2-3 Bewerbungsfragen beantworten. Zur Bewerbung gehts hier: https://www.campusjaeger.de/s/R0pRR-success-engineer-m-f-d
No views yet