Vollzeit Solution Engineer / Support / Conductor (m/w/d)
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Jobbeschreibung
Unsere Practice NCS benötigt Unterstützung im Bereich Cisco Collaboration. Für diese Aufgabe suchen wir einen Solution Engineer (all genders) im Raum Duisburg / Essen.
Deine Aufgaben
- Support der Cisco Collaboration Umgebung mit den Schwerpunkten:
- Anwenderunterstützung
- Start von Videokonferenzen, Troubleshooting, Konferenzsupport
- Ticktet Bearbeitung über Service Now für mehrere Länder
- Anwenderpflege
- First- und Second-Level Support
- Einsätze im Service Desk, Third Level Support
Dein Profil
- CCNP Collaboration
- Erweiterte Kenntnisse in Cisco Collaboration insbesondere in:
- CUCM/SME, CUC, Expressway C/E, Conductor
- Analoge Voice Gateways (MGCP/SCCP), PSTN Gateways (MGCP/H323, CUBE)
- SIP-Trunks, Cisco System Intercluster Lookup Service (ILS)
- Phones: 79xx, 88xx
- Softclients: CUCILync, Jabber for iPhone
- Telepresence: SX10, DX80/70, Room 55/70D, Room Kit (Plus) etc .
- Third Party Software
- ANDTEK Server (Group, Manager/Assistant, Contact Center, Voice Recording)
- Fließende Deutsch- und gute Englischkenntnisse
Why choose us?
We let you experience the digital transformation up close – and to get involved in actively shaping its future. Your expertise makes you a crucial building block here. From pre-sales, sales and consulting to professional service, finance and marketing – we value collaboration highly. You’ll quickly gain access to the most important topics and points of contact in our organisation. A modern, digital workplace and offices located centrally in the biggest German cities (Frankfurt, Berlin, Stuttgart, Munich, Cologne, Dusseldorf) round out what we have to offer. As we are active internationally, you can also get involved in projects on a global scale – a bonus that many of our customers around the world appreciate. We offer speedy decision-making, opportunities for personal development, and a welcoming work Environment.
Neugierig geworden? Dann bewirb dich jetzt über Campusjäger!
How to Apply
Für die Bewerbung benötigst du kein Anschreiben. Du musst lediglich 2-3 Bewerbungsfragen beantworten. Zur Bewerbung gehts hier: https://www.campusjaeger.de/s/V9IDB-solution-engineer-support-conductor-m-w-d
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