21 Jan 2020

Vollzeit Global Support Engineer (m/f/d)

NOTE: This job listing has expired and may no longer be relevant!

Jobbeschreibung

You provide 3rd level support as a technical expert within your own domain.
You provide international corrective actions towards our customers.
You analyze incidents and problems, reproduce issues in our Lab and closely collaborate with the different relevant R&D engineers to come to a solution for our partners and customers
You sporadically participate in installations and configurations, on-site customer training, demo and tradeshow setup, operation and breakdown and new product and system hyper care.
You make sure to maintain and to improve your knowledge regarding our various products and technologies.
You support second-line collaborators both internal and with our worldwide partners
You provide frequent field feedback to sales, project management and service colleagues in order to maintain the loop between the division and its customers.
You report potential project risks to Customer Project Management during installation phase.

You have a technical Bachelor or Master’s degree or an education background as an IT System engineer. We are also open to fresh graduates!
You have knowledge of one of the following domains: electronics, electromechanics, ICT, mechanics or networking.
You are willing to travel world wide (approx. 25% of your time)
You are fluent in English, both written and oral.
You have strong analytical skills
You have an eye for details and quality
You customer oriented: you always have their best interest at hart.

A permanent contract
The opportunity to work for an international market leader where innovation really matter.
Internal training
A modern and state of the art working environment
A challenging technical role
An interesting and challenging job in a highly qualified international team.
Flexible working hours and a fair salary
Modern tools on high-quality products for the industrial environment
An independent job in a highly motivated multicultural team.

Interested? We are looking forward to your application via Campusjäger!

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